Store Coordinator - Op Shops- Cheltenham
Job No:
SHM531
Location:
Melbourne
Your future workplace
Every day of the year, Sacred Heart Mission assist hundreds of people who are experiencing homelessness or living in poverty to find shelter, food, care and support. We are in this for the long haul - we are committed to making a sustainable difference in people’s lives. Everyone is welcome at our table.
Your new role
The purpose of this position is to oversee the daily operations of the op shop store. You will be responsible for meeting budgets, stock management and customer satisfaction, with an emphasis on optimising sales and revenue. The role will be based in our Cheltenham store.
As the Store Coordinator you will be responsible overseeing the daily operations of the op shop, managing and developing staff, retaining and building a committed and supportive team of volunteers, building on the reputation of the store and developing a strong following of regular shoppers. You will also be responsible for working with other staff to strengthen the already strong connections with the local community to ignite their passion for donating and op shopping. If you’re seeking to use your retail fashion, interior design or homewares experience to create social change and take on a challenging role this might be for you.
Click here to download a copy of the position description.
Your day-to-day
A typical day for a store coordinator involves receiving donations and pricing and sorting these for sale on the shop floor. By providing and modelling high standards of customer service you will responsible for constantly building relationships with donors, volunteers and customers. This vital role requires someone with high energy an outgoing nature and the flexibility to deal with a wide range of people. The role is also quite physical with a great deal of manual handling required in the processing of donations. You will also be a contributor to the success of all of our stores.
We're looking for someone with
- Experience in managing an op shop or retail outlet in fashion and/or interior design
- Excellent communication skills, both verbal and written
- High level interpersonal skills, with a demonstrated experience working collaboratively with others and exercising influence in a diversity of contexts
- Ability to participate collaboratively and constructively within teams of peers, staff and other stakeholders, as well using initiative and effective personal judgement when working alone
- Proven ability to manage, supervise and provide leadership to a small team
You can look forward to
- Working with a committed team
- Using your knowledge of brands to grow the business and impact on Sacred Heart Missions' social mission
- Building the local community of donors and customers to grow the stores already positive reputation.
- Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax
- Access to in-house training
- Opportunity to purchase additional leave
- Ending your workday knowing you’ve made a difference
Come and Work with us
To join our team, simply scroll down and enter your details below.
For more information about the role, contact Michael McGann, Social Enterprise Manager, 0436 425 225.
Closing date for applications: 5pm, Sunday 21 March 2021.
Sacred Heart Mission value and respect diversity and welcome applications from people from all walks of life. All appointments are subject to Police Checks and certain roles require additional pre-screening as outlined in the position description. All NDIS roles will require a Disability Worker Exclusion Scheme (DWES) check against the Disability Worker Exclusion List (DWEL). Individuals placed on the DWEL will not be engaged by Sacred Heart Mission.