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Program Coordinator - J2SI

Job No: SHM1209
Location: St Kilda

Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness and disadvantage. Our strength lies in our shared purpose and values.  We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart

Your new role

The Program Coordinator is a full-time role designed to provide leadership to the J2SI team through supervision, training and secondary consultation. The coordinator works collaboratively with the Manager to contribute to a highly functioning team. Bring your experience to contribute to your new role while supporting, understanding and enforcing trauma informed practices.

There are 2 Maximum term full time positions available - first one till the end of March 2027 and the second till the end of August 2028. 

For more information: Click here for the position description.

Your day to day

You’ll be the driving force behind the program’s success, ensuring everything runs smoothly day-to-day. From setting team targets and tracking progress to crafting strategies for impact. You'll be leading a dedicated team of Case Managers and providing them with supervision, guidance, and unwavering support, while also building and maintaining strong relationships with key external partners.   

Working together with the Ops Manager and Other J2SI Managers, you’ll lead by example—offering expert coaching, thoughtful consultation, and hands-on support in tackling complex cases. 

What we are looking for

  • An appropriate degree qualification relevant to community services.
  • Experience in a leadership role. 
  • Experience in case management and service coordination.  
  • Ability to create and support a culturally safe workplace. 
  • Available to be on call as required. 
  • Ability to adapt to participants' needs effectively and include the voice of the participant while collaborating with different services. 

You can look forward to

  • Maximum-term full-time role
  • Growing and challenging yourself in a leadership role, gaining immeasurable experience and skills.
  • Social and Community Services Employee Level 6 (pay point dependent on experience and qualifications). 
  • Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax.
  • Supporting and supervising a wonderfully passionate team of intensive case managers. 
  • A supportive work environment: regular line manager direct supervision, Psychological First Aid, EAP. 
  • Access to the Portable Long Service Benefits Scheme.

Come and lead the Journey to Social Inclusion! 

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day. Join us in making a meaningful difference in a fun and friendly organisation with a big heart.  

To join our team, simply scroll down and enter your details below with an attached resume.  

For more information about the role, contact Eloise Torpy, Manager, J2SI at etorpy@sacredheartmission.org. 

Closing date for applications: 11:59pm, Tuesday 7th April 2026*

*Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and actively foster an inclusive workplace.  Aboriginal and Torres Strait Islander people are encouraged to apply. 
 
All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description. 
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Privacy Acknowledgment

Sacred Heart Mission is collecting personal information from you as part of the recruitment and selection process. Sacred Heart Mission recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us. Click here to view our Information Privacy and Collection Notice.

Sacred Heart Mission's recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.


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