Women's House Case Manager
Job No:
SHM1182
Location:
St. Kilda
Trans, non-binary and gender diverse people, those from an Aboriginal and/or Torres Strait Islander community, and/or from a racially marginalised community, are strongly encouraged to apply.
Your future workplace
Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.
Your new role
Women’s House is an initial point of contact for women, trans and gender diverse folks experiencing or at risk of homelessness. We strive towards offering a safe and supportive space that offers brief intervention housing support as well as showers, laundry, hot meals and social inclusion. We interpret individual's experiences within a systematic framework that acknowledges external factors that perpetuate disadvantage; we commit to advocacy and action towards a more equitable and just society for the women, trans and gender diverse folks we support.
Your day-to-day
- Utilising persistent and assertive engagement techniques to establish and maintain a professional relationship with service participants.
- Hold a caseload of 12 participants for up to 6 months
- Coordinate case conferences, planning and exit planning in conjunction with referring agencies.
- Develop and foster positive relationships with local services and agencies
- Monitor, progress, and achieve program targets and outcomes
We're looking someone
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With experience using assessment and case planning and case management skills, who will be flexible and open to new and creative ways of achieving outcomes
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With experience working in homelessness, mental health and/or community settings
- Committed to working in a framework that is feminist, intersectional, and trauma informed
- With an appropriate degree relevant to the delivery of community services e.g. Social Work, Psychology, Occupational Therapy or equivalent.
You can look forward to
- A full-time fixed-term role until 30 June 2026
- $45.93 - $49.42 per hour (depending on experience and qualifications)
- Being part of a fun, cohesive, supportive team that values team culture and positive working environment.
- Access to the Portable Long Service Leave Benefits Scheme
- Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 p.a pre-tax.
- Generous leave entitlements, 17% annual leave loading, gifted leave over holiday period, wellbeing leave & more.
Come and work with us
To join our team, simply scroll down and enter your details below with attached resume and cover letter.
For more information about the role, contact Jessica Carroll, Program Coordinator on jcarroll@sacredheartmission.org. Closing date for applications: 5pm, Monday 3 November 2025
Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.
SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.
All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.
