Organisational Development Systems & Insights Coordinator
Job No:
SHM1175
Location:
St. Kilda
Your future workplace
Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.
Your new role
The Organisational Development Systems & Insights Coordinator contributes to the delivery of SHMs OD function by designing and delivering digital tools, systems and data-informed solutions to enable learning, culture, capability and performance. This role builds internal capacity by optimising existing platforms, implementing new lightweight tools and generating insights to support strategic decision-making and continual improvement.
Click here to download a copy of the position description.
Your day-to-day
- Creating dashboards and reporting tools to extract actionable insights from existing data.
- Scoping potential solutions and establish, and maintain approved lightweight survey and feedback tools to support organisational insights (e.g. pulse check ins, culture diagnostics)
- Creating digital learning content using authoring tools or AI-enhanced platforms.
- Continuously reviewing and improving digital learning offerings based on feedback and data.
- Contributing insights and options for future tech decisions including LMS replacement and integration of OD tools into HRIS systems
- Coordinating day-to-day communication with digital learning and data platform vendors ensuring timely support, troubleshooting and platform updates.
We're looking for someone with
- Relevant tertiary qualification (Diploma or above) in Education and Training, Human Resource Management, or related field – or an equivalent combination of experience, knowledge, and demonstrated capability in workforce development, experiential learning and/or digital learning.
- Demonstrated experience optimising and troubleshooting digital systems including Learning Management Systems
- Demonstrated creativity and curiosity in applying digital tools to instructional design, learning or culture
- Proven ability to convert L&D and/or OD frameworks and ideas (or similar) into scalable, tech enabled tools and learning experiences.
You can look forward to
- A permanent part time role (45.6 hrs per fortnight) flexible start times and select your days to work, with flexible working arrangements available (including working from home days).
- $45.93 - $49.92 per hour (depending on experience and qualifications).
- Professional and career development opportunities, including participation in organisation-wide initiatives like the Rainbow Collective and Culture Champions.
- Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 p.a pre-tax.
- Generous leave entitlements, 17% annual leave loading, gifted leave over holiday period, wellbeing leave & more.
- A supportive work environment including: 1 on 1 regular line supervision, Psychological First Aid and EAP available.
- Access to the Portable Long Service Benefits Scheme.
- End your day knowing you are working to support people experiencing homelessness and disadvantage.
Come and work with us
To join our team, simply scroll down and enter your details below with attached resume and cover letter.
For more information about the role, contact Liz Fleming-Jones, Head of Organisational Development on efleming@sacredheartmission.org. Closing date for applications: 5pm, Friday 24 October 2025*
*Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.
SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity,and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.
All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.
