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Residential Support Worker (Bethlehem Community)

Job No: SHM1173
Location: Reservoir

Your future workplace 

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values.We welcome individuality and support each other to bring our best and whole selves to the work we do each day. 

Your new role 

The aim of the Bethlehem Community Program is to help women break the cycle of homelessness by providing residents with stable, short to medium accommodation and support provision. Bethlehem Community supports single women, unaccompanied by dependents, aged over 35, who have experienced homelessness and/or alcohol or other drug dependency issues, live with mental health, intellectual and/or cognitive disabilities and, who are socially isolated and disadvantaged.

Bethlehem Community provides a 10-bed supported accommodation facility in Reservoir; support provision includes meals provision, room cleaning, daily living skills development, recreation and social inclusion activity and case management.

Your day-to-day

  • Providing timely and targeted support to residents including direct care and interpersonal support in accordance with SHM values and relevant legislation
  • Undertaking domestic and housekeeping tasks related to the needs of the women and the service setting
  • Maintain positive relationships with Unison Community Housing, Bethlehem Community volunteers and residents' families and carers.
  • Maintaining resident database and file notes in a timely and professional manner
  • Attend and participate in regular supervision sessions

We're looking for a female support worker who is

  • Ready to provide a safe and welcoming environment for women who stay at our supported accommodation program
  • Experienced in client service delivery including the capacity to manage challenging behaviours and crisis situations
  • Able to work with clients from diverse backgrounds and deliver a client centred service
  • A team player, prepared to work together to support women achieve the outcomes they desire
  • Certificate or Diploma level qualification/s in Residential, Community Services, or related field

You can look forward to

  • A part-time permanent role offering 40 hours in the first fortnight & 32 hours in the second fortnight across Wednesdays, Thursdays, Fridays & Saturdays (sleepovers)- rostering on a monthly basis
  • $39.82 - $42.70 per hour (depending on experience and qualifications)
  • Being part of a fun, cohesive, supportive team that values team culture and positive working environment.
  • Regular supervision and group reflective practice
  • Located in Reservoir, close to public transport and restaurants
  • Working within a team that implement an intersectional feminist approach
  • Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 p.a pre-tax.
  • Generous leave entitlements, 17% annual leave loading, gifted leave over holiday period, wellbeing leave & more. 

Come and work with us

To join our team, simply scroll down and enter your details below with attached resume and cover letter. 

For more information about the role, contact Christine Faure, Program Coordinator on cfaure@sacredheartmission.com Closing date for applications: 5pm, Monday 20 October 2025

Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHMis committed to equal employment opportunities for all peopleregardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity,and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description. 

 

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Sacred Heart Mission is collecting personal information from you as part of the recruitment and selection process. Sacred Heart Mission recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us. Click here to view our Information Privacy and Collection Notice.

Sacred Heart Mission's recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.


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