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Residential Support Worker - Women's Services (Multiple Roles)

Job No: SHM1113
Location: Reservoir

Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep and disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day. Join us in making a meaningful difference in a fun and friendly organisation with a big heart. 

Your new role

Bethlehem Community is located in Reservoir and provides stable, short-to-medium-term accommodation and support for women who have experienced homelessness, addiction, mental health challenges, or social isolation. Our 10-bed supported accommodation in Reservoir offers meals, room cleaning, daily living skills development, recreation, and case management.

As a part-time Residential Support Worker, you'll empower women to regain independence, develop life skills, and build social connections in a safe, home-like environment. 

Please note, due to the participant group, we are only seeking female applicants for this position (see appendix for exemption to Equal Opportunity Act 2010 below). 

Click here to download a copy of the position description.

Your day-to-day

No two days are the same, but your responsibilities will include:

  • Providing support in accordance with residents' individual support plans.
  • Assisting with daily living activities, meals, and house maintenance. 
  • Encouraging social inclusion and participation in community activities. 
  • Ensuring a safe and welcoming environment for all residents. 

We're looking for someone with

  • Flexibility to work across a 24/7 roster including day shifts, weekends and sleepover shifts (Essential) 
  • Experience in residential care, community services, or related fields. 
  • Understanding of and respect for participants accessing services. 
  • Ability to adapt to participants' needs effectively and include the voice of the participant while supporting them. 
  • Ability to work effectively and communicate well in a small team. 
  • Commitment to working within a feminist, person-centred, strength’s based and culturally responsive practice framework.

You can look forward to

  • Permanent part time position - click here for full roster for both positions
  • Working within a team that implement an intersectional feminist approach. 
  • Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax. 
  • Receive 17.5% leave loading every time you take annual leave. 
  • 1 on 1 supervision and other various practice development and support both internal and external.
  • In house training and excellent career development opportunities.

Come and Work with us

To join our team, simply scroll down and enter your details below with attached resume and cover letter. 

For more information about the role, contact Chris Faure on 0439 615 179.

Closing date for applications: 5pm, Monday 28th of April 2025*

*Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and actively foster an inclusive workplace.  Aboriginal and Torres Strait Islander people are encouraged to apply.  

All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.

Sacred Heart Mission's Women's Services programs provide specialist services to vulnerable women experiencing homelessness and disadvantage - covered under Section 88 of the Equal Opportunity Act 2010 (VIC). As a welfare service, Sacred Heart Mission is entitled to a general exception under Section 28 of the Equal Opportunity Act 2010 to employ people identifying as women for Women's Services Programs. 

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Privacy Acknowledgment

Sacred Heart Mission is collecting personal information from you as part of the recruitment and selection process. Sacred Heart Mission recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us. Click here to view our Information Privacy and Collection Notice.

Sacred Heart Mission's recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.


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